HOW IT WORKS

We treat you the way we want to be treated.

The care you need. The convenience you deserve.

Access the level of medical attention you need and deserve without the inefficiencies and inconvenience associated with traditional healthcare facilities.

We come to you. Zero travel. Zero wait time. Zero hassle. 100% patient-centered care.

Sign in

Create an account or log in via the Patient Portal.

Select a service

Indicate the type of care and provider you need.

Set up a visit

Confirm location, time, clinician, payment.

Speak with us

Answer basic questions to verify your needs.

Simply a better option.

Our patient-focused approach places you and your family’s needs directly at the heart of quality care delivery — without added stress, inconvenience, or financial uncertainty.

Fees and payment

Fees for medical services can be complicated and confusing, as well as costly. For example, co-pays for acute care (like the ER) can exceed $500/visit, without including the testing and treatments you receive.

Our pricing and payment model is simple. Services start at $299/visit. Credit card payment for scheduled visits and services is required and processed before care delivery, and we accept all major credit cards. Fees for medical supplies plus provider travel and time are included and visible prior to payment submission—no insurance copays, facility surcharges, or surprise after-visit fees.

Insurance coverage

To minimize complexity and control costs, we do not accept insurance. However, we are happy to provide you with all the clinical documentation required to submit a claim to your insurance provider, including generation of a superbill. If you have questions prior to scheduling a Conciurgent Care service, check directly with your health insurance carrier.

Membership plan available

In addition to providing care on an as-needed basis, we also offer an exclusive Conciurgent Care Member plan as a way to give you even more personalized service and peace of mind.

As a member, you enjoy a range of additional benefits, including:
+ Direct access to dedicated physicians
+ Guaranteed in-person, same-day services
+ 24/7/365 phone advice and support before scheduling

While membership entitles you to preferential access and advice prior to scheduling a service, there is still a cost per visit. You can cancel your membership at any time and receive a prorated refund. Visit our Patient Portal for membership details.

Our service area.

Conciurgent Care services can be provided at your home, office, hotel, or choice of venue/location in the following Chicago suburbs: Bannockburn, Deerfield, Glencoe, Glenview, Highland Park, Lake Bluff, Lake Forest, Northbrook, Northfield, Wilmette, and Winnetka.

FAQs

Conciurgent Care is a new concept in the delivery of patient-focused, personalized healthcare. So, you probably have a lot of questions.

Scroll down to find answers to our patients’ most common inquiries.

General

Can I trust Conciurgent Care?

Conciurgent Care’s founder is a board-certified physician who has built the company around his core values of honesty, compassion, kindness, and integrity. Providers have been thoroughly vetted to ensure that care will be of the highest quality. In addition to undergoing a thorough background check, each one has verified credentials and extensive clinical experience.

What if I’m not sure I need a service?

After you book a service, a member of our triage team will call you to confirm your appointment. If your needs do not fall under the service description, your appointment will be canceled and you will be refunded all but the triage call.

You also can complete a telehealth encounter first. If you end up needing a service, your telehealth payment will be applied toward the needed service to avoid a duplicate charge. Members can call their Conciurgent Care physician directly and ask for medical advice prior to scheduling a service.

Do I know who will be delivering my care?

Before payment, you will choose what type of provider you would like: physician, nurse practitioner, or physician assistant. Depending on your needs, an experienced registered nurse might also join your care team (included). After payment, you will receive the name, credentials, and a photograph of your provider. Often, the provider will call while en route to ask basic questions about your health history and what is currently going on.

What if my provider recommends I go to the emergency department or urgent care?

Certain conditions can only be treated safely in an acute care setting. Depending on your health needs, your provider may refer you to an emergency department or other healthcare setting.

If I am sent to an emergency department during a service, will I get a refund?

No, you will be charged as usual for your Conciurgent Care visit or consultation. If you schedule a service and the triage team directs you to the emergency department, you will be refunded except for the cost of the triage call.

What types of non-life-threatening injuries and illnesses do Conciurgent Care providers treat?

Our providers are experienced and equipped to provide the services you’d typically find at an urgent care center. We treat a wide range of illnesses and injuries in patients of all ages, including:

• Allergies
• Bronchitis
• Cellulitis
• Colds, COVID-19, flu
• Conjunctivitis
• Cuts, scrapes, burns
• Dehydration
• Ear infections
• Fever
• Food poisoning

• Migraines
• Muscle or joint pain
• Nausea and morning sickness
• Orthopedic injuries
• Pneumonia
• Rashes
• Sinus infections
• Sore throat
• Stomach flu
• Urinary tract infections (UTI)

Can I text photos or ask basic questions?

Members have direct access to our clinical staff for basic questions and photo review. Nonmembers can complete a telehealth visit.

What if I already have a concierge primary doctor?

Outstanding! We believe primary care doctors are the cornerstone of a person’s healthcare. Conciurgent Care does not deliver primary care, but we work with many primary doctors (both concierge and non-concierge) and help their patients receive the care they need. Many primary care offices are not able to provide services such as laceration repair, migraine cocktails, fluids for dehydration, etc. We offer a convenient solution for primary care doctors who want the best for their patients. We will coordinate treatment plans with your doctor to ensure everyone is on the same page.

Payment

How do I pay for services?

Prior to completing your online service request, you provide a credit card that will be charged before service delivery.

Can I use my health insurance for payment?

We can provide you with a superbill that you can submit to insurance, but we do not accept insurance.

Will I pay more out of pocket with Conciurgent Care?

Depending on your insurance, you may pay more out of pocket. Our services start at $299. Check with your insurance carrier. Many insurance plans require copays of up to $500 for acute care services and still charge out-of-pocket expenses.

Can I send a provider to deliver care to someone else?

Yes! You can purchase any service in the form of a certificate that the recipient can use to receive the service.

Is there a way to tip providers for service?

No, tipping is not allowed. Your feedback, however, is crucial. Providers may be eligible for bonuses based on positive reviews.

Membership

Why should I become a member?

Unless you have a close friend or family member who is a clinician, it’s difficult to get the level of medical attention you need and deserve without long waits, multiple inefficiencies, and inconvenience. We provide our members with what traditional healthcare outlets can’t: direct access to our clinical staff, quick answers to medical questions, and the in-person services you need 24/7/365.

Can I cancel my membership?

If you are unsatisfied with your service, you can cancel at any time and receive a prorated refund.

Do members still pay for services?

Yes. Membership entitles you to preferential access, but there is still a cost per visit.